FAQ
Questions about KMG enrollment, billing, and administration services.
Learn how KMG supports brokers, associations, chambers, employers, PEOs, carriers, and benefits administrators.
White-label enrollment and billing support.
Back-office execution and participant support.
Recurring billing, workflow support, and reconciliation.
Client ownership and program control.
What does KMG Services do?
KMG provides enrollment administration, billing management, secure payment workflow support, commission administration, vendor payables, and white-label platform support for benefit programs.
Who does KMG serve?
KMG serves brokers, general agents, associations, chambers of commerce, employers, PEOs, benefit carriers, and benefits administrators.
Can KMG provide a branded platform?
Yes. KMG supports white-label enrollment and billing platforms so partners can present their own branding while KMG manages the underlying administration and platform support.
Who owns the data?
The client owns its data. KMG supports administrative and platform operations, but client data remains controlled by the client.
Does KMG support recurring billing?
Yes. KMG supports recurring billing workflows, approved payment method coordination, billing notifications, reconciliation support, and related billing administration through appropriate secure channels.
Can KMG help brokers create additional revenue?
Yes. KMG can help brokers and partners support benefit programs, administrative fees, recurring billing models, and platform-enabled service offerings.
Does KMG work with associations and chambers?
Yes. KMG helps associations and chambers offer member benefit programs with enrollment, billing coordination, secure payment workflow support, and back-office administration.
Can KMG reduce internal administrative workload?
Yes. KMG is designed to reduce the need to hire, train, and manage additional staff for enrollment, billing coordination, secure payment workflow support, and program administration.
Does KMG support commission management?
Yes. KMG can support agent commission administration, reporting, and related back-office workflows.
How do we get started?
Start by scheduling a consultation. KMG will review your program, administrative needs, billing requirements, platform needs, and participant support model.
Still Have Questions?
Let’s discuss your enrollment and billing needs.
KMG can help determine the right combination of platform, billing coordination, and administrative support for your organization.